How long is the trial period?

The trial period is a full free month plus the partial month you signed up during. Your trial is a fully functioning version of the Advantage program, a $79.00/mo. value. If you would like to set up more than 10 employees during your trial period, please contact us at (425) 440-0769 and we can arrange to upgrade your trial version at no charge.

Seven (7) days prior to your trial period expiration we will send you a notice that your trial is ending in 7 days. Either before or at that time we recommend you enter your billing information if you wish to continue the full use of the service. Otherwise your account will revert to the single user version at no charge and you risk losing your file storage and other employee access.

How often will I be billed?

Your credit card will be billed monthly, on the 1st day of the month for that month's subscription.

Does the Trial Period have any limitations?

There are no limitations to the use of the software during the trial period, however not all membership levels are available for the free trial.

How do I export my data?

Projeny allows you to export your Project Management and Employee Time data in csv format, which can be opened and manipulated in most spreadsheet programs such as Microsoft Excel®. You data is available for 1 full month after either cancelling your account or for 2 full weeks after a payment failure.

Is customer support available during the trial period?

Only paying members will have access to our customer support, however all members will have access to the Projeny Forum which is the primary method of support.

What if I want to skip the trial period?

Once you are logged in, simply go to menu, choose My Company > Company Account and fill out your payment information and choose your account level. You will, however, be billed for the current month when you choose to pay immediately upon registration.

Can I get my money back if I don't like it?

We're sorry, but Projeny doesn't offer refunds. We offer our customers a full-featured trial of at least 1 month so they can see if the product meets their needs before paying for it.